Meet Our Team

We are software engineers, experience designers, data scientists and domain experts passionate about Customer Support and making our customers wildly successful. We are fast-paced, agile, distributed and highly collaborative. We believe in human-first where technology is built to adapt to people, not the other way around.

Andrew Langdon


Celeste Ma


Charles Monnett


Deepak Lakshmanan


Humberto Chacon


Iryna Stynska


Iskander Khalikov


Maxim Gatilin


Poonam Rath, PhD

Data Science

Vladi Semenov


Zach Riddle

Data Science

Noppol Setobol

Solutions Architect

Bring Your Talent to Our Team.


Technical Advisors

Françoise Tourniaire

Françoise Tourniaire has over 20 years’ experience as a Support and Services executive. Prior to founding FT Works in 1998, she was the Vice President of Worldwide Service at Scopus, a leading Customer Relationship Management (CRM) tool manufacturer. She is an author with several published books on support operations and management, including The Art of Software Support and Just Enough CRM.

Daniel Kuster

Daniel is the founder and CEO of Cambrio. Previously he was the principal engineer of advanced development and Machine learning at Indico and computations systems biologist at Pfizer. Dan holds a Ph.D in Biomedical Engineering from Washington University in St. Louis