Requirements:

• 6+ years experience and experience working in startup environment
• Experienced constructing product value proposition and messaging to Support, Customer Success and Sales leadership teams
• Experience messaging to fortune 500 enterprise companies and as well as mid-market customer segments
• Excellent oral and writing skills with the ability to simplify and articulate the value and distinct feature sets of the product
• Strong inter-personal skills and the ability to collaborate with copy writers, marketing consultants, product managers and other company employees

Responsibilities

• A “player-coach” who can lead the sales team and also close deals for multiple accounts by themselves
• A “storyteller” who can articulate the value proposition of the product and close deals with large and mid-size enterprise accounts
• Manage, hire, mentor, and grow a team of sales account executives and sales directors to develop a strong culture of teamwork and success.
• Build a repeatable sales motion internally and forge partnerships externally with the partner ecosystem
• Create and execute account plans to achieve financial and key objectives.
• Manage the sales process and operations, including forecasting, use of CRM systems, sales reporting, demand generation and top-of-funnel activities.
• Establish quotas and manage the team to maximize individual and company success.
• Work closely with the executive team and contribute to the strategy of the company by being the “voice of the customer” and understanding the market and customer requirements.

Qualifications

• 8+ years of experience in sales or business development teams working with enterprise customers. Prior experience in Support/Customer Success industry and selling SaaS software is highly preferable
• 4+ years of experience managing sales team
• Deep understanding of the strategic sales process and how to build a sales organization.
• Excellent interpersonal skills, able to develop strong relationships with the customers as well as with SupportLogic team members.
• High energy, willing to get into the details with their own accounts while being able to see the big picture and manage the team.
• Ability to develop a culture of value-based selling.
• Some level of technical background/credibility with the customer.
• The mentality to thrive in a dynamic and multifaceted fast-growing startup.
• Ability to travel to customer locations as and when it becomes necessary