We dream in years, plan in months and ship in days. Our culture is honest, fast paced, collaborative and very down to earth. We are a distributed team spanning over seven timezones.
We are passionate about the technical support space and machine learning. We enjoy hanging out with each other outside of work as much as we do working together.
We are a well-funded startup with investments from top tier investors in Silicon Valley. SupportLogic is an Intelligent Support™ Platform that leverages natural language processing (NLP) and machine learning (ML) to empower businesses to improve their customer relationships, products, and operations. SupportLogic provides an abstraction layer for conventional ticketing systems (Systems of Record) such as SalesForce Service Cloud, Zendesk, JIRA, Dynamics and continuously analyzes the content of the ticketing system to provide intelligent recommendations and actionable insights in a timely fashion.
We are seeking an experienced GTM expert who is hands-on, articulate and skilled in product marketing, positioning, packaging and messaging.
We are seeking an enterprise sales leader to lead our growing sales team.