We have done all the heavy lifting to make it easy for you to start extracting customer signals from every single support case and start taking decisive action immediately to reduce escalations, improve backlog management, and more. The combination of Salesforce Service Cloud and SupportLogic SX unlocks hidden value in your case data and creates a system of intelligence that provides transformative results, fast.
Reads every ticket and automatically extracts signals using AI and natural language processing (NLP)
Seamlessly integrates with your existing Salesforce Service Cloud technology
Go live in less than 30 days
Rapid time-to-value: start predicting and preventing escalations immediately