Collateral and Demos

Whitepapers & Datasheets

Solution Overview

Security and Compliance Overview

Predict and Prevent Escalations

Intelligent Case Assignment

Challenges and Limitations of Customer Survey Metrics

How Nutanix Support and Engineering Collaborate to Prevent Escalations

How Aruba-HPE and Nutanix Optimize Support Operations in the Experience Economy

Use Cases

Predict and Prevent Customer Support Escalations

Learn how Nutanix leveraged Machine Learning to reduce customer escalations by 40%

Reduce Churn With NLP

Watch how to utilize real-time analytics to identify customers who can become churn risks.

Identify and Prioritize Customer Support Case Backlog

Watch how to help your agents resolve cases faster with efficiency and ease.

Coach your agents in real-time with unique insights

Learn how SupportLogic allows you to help coach agents and keep moral high.