Prevent Customer

Escalations

Prevent Customer Escalations

Track Sentiment and Predict Escalations
using the Intelligent Support Platform™ 

Track Sentiment and Predict Escalations using the Intelligent Support Platform™

What if...

you could read every ticket

and understand the signals and context that are  frustrating your customers

Our Intelligent Support Platform™ uses Artificial Intelligence (AI) and Natural Language Processing (NLP) to extract signals from structured and unstructured data within your system of records to predict escalations before they happen.

Intelligent Support Platform™

double quotes

One of the hottest startups in Silicon Valley right now.

John Ragsdale

Distinguished VP of Technology Research at Technology Services Industry Association (TSIA)